Fresher hiring for Telemarketing Manager

Job Description

key responsibilities:

outbound calling:

making a high volume of calls to potential customers to introduce products or services.

inbound handling:

answering calls from customers interested in products or services, addressing their questions, and guiding them through the sales process.

product knowledge:

developing a strong understanding of the company's products and services to effectively communicate their benefits and features to customers.

customer relationship management:

building rapport with customers, understanding their needs, and tailoring solutions to meet those needs.

sales closure:

persuading customers to purchase products or services, handling objections, and closing sales deals.

lead generation:

identifying and qualifying potential sales leads for the sales team.

record keeping:

maintaining accurate records of customer interactions, sales transactions, and other relevant information.

meeting sales targets:

achieving individual and team sales goals and contributing to the overall sales revenue.

upselling and cross-selling:

identifying opportunities to upsell or cross-sell additional products or services to existing customers.

following sales scripts and processes:

adhering to established sales scripts and processes to ensure consistency and efficiency.

staying updated:

keeping abreast of product updates, promotions, and industry trends.

escalation:

handling customer complaints and escalating complex issues to the appropriate channels.
  • Experience

    0 - 3 Years

  • No. of Openings

    5

  • Education

    Secondary School

  • Role

    Tele Sales Officer

  • Industry Type

    Banking / Financial Services / Stock Broking

  • Gender

    [ Male / Female ]

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

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