we are seeking a highly motivated and results-driven telecaller to join our team. as a telecaller, you will be responsible for making outbound calls to customers, prospects, or clients to sell products/services, gather information, or follow up on leads.
*key responsibilities:*
1. make outbound calls to targeted customers/prospects.
2. present products/services and handle objections.
3. gather customer information and feedback.
4. meet or exceed sales/targets.
5. follow up on leads and convert them into sales.
6. build relationships with customers and maintain a database.
7. resolve customer complaints and concerns.
8. stay up-to-date with product knowledge and industry trends.
9. achieve daily/weekly/monthly call volume and sales targets.
10. maintain accurate records of calls made and results.
*skills and qualifications:*
1. excellent communication and interpersonal skills.
2. strong persuasive and negotiation skills.
3. ability to work in a fast-paced environment.
4. good listening and problem-solving skills.
5. familiarity with crm software and telephony systems.
6. high school diploma or equivalent required; degree preferred.
7. 1-2 years of experience in telesales or customer service.