Jr. Platform Systems Admin
Location: Pune (Work from Office 5 days/week)
Project Start: Within 10 days
Interview Rounds:
Round 1: Virtual
Round 2: In-person
Shift Timings:
Morning Shift: 6:00 AM 4:00 PM
General Shift: 9:00 AM 6:00 PM
Compensation Details:
* Joining Requirement: Immediate joiners only
* Candidate Experience Requirements:
* Total Experience: 58 years in IT support or systems administration
* Relevant Experience: 35 years in L1/L2 troubleshooting
* Customer Interaction: Must have direct customer support experience with excellent communication skills
Technical Skills Required:
Operating Systems:
Windows 11 (Fundamentals)
macOS (Latest version, including hardware knowledge)
Productivity Tools:
Microsoft Office 365 Suite
Microsoft Teams
for Business
Hardware & Application Support:
Troubleshooting laptops/desktops
Application-level troubleshooting
Virtual Desktop Infrastructure (VDI):
AWS Workspaces
VMware
Parallels
Mobile Device Management (MDM):
AirWatch or similar tools
Security Tools:
McAfee
CrowdStrike
BitLocker
Endpoint Management Tools:
BCM
JAMF
Scripting Knowledge:
Basic PowerShell scripting
Soft Skills & Other Requirements:
Strong communication and presentation skills
Proactive and innovative mindset
Understanding of Incident Management and ITIL practices