jr. platform systems admin
location: pune (work from office 5 days/week)
project start: within 10 days
interview rounds:
round 1: virtual
round 2: in-person
shift timings:
morning shift: 6:00 am 4:00 pm
general shift: 9:00 am 6:00 pm
compensation details:
* joining requirement: immediate joiners only
* candidate experience requirements:
* total experience: 58 years in it support or systems administration
* relevant experience: 35 years in l1/l2 troubleshooting
* customer interaction: must have direct customer support experience with excellent communication skills
technical skills required:
operating systems:
windows 11 (fundamentals)
macos (latest version, including hardware knowledge)
productivity tools:
microsoft office 365 suite
microsoft teams
for business
hardware & application support:
troubleshooting laptops/desktops
application-level troubleshooting
virtual desktop infrastructure (vdi):
aws workspaces
vmware
parallels
mobile device management (mdm):
airwatch or similar tools
security tools:
mcafee
crowdstrike
bitlocker
endpoint management tools:
bcm
jamf
scripting knowledge:
basic powershell scripting
soft skills & other requirements:
strong communication and presentation skills
proactive and innovative mindset
understanding of incident management and itil practices