Store Manager jobs in Bangalore - Essar Property Management

Job Description:

Maintain store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.

Train, guide, supervise and develop the sales force to achieve the target. Motivating staff & coordinating with HR team for Engagement activities for store.

Ensure Grooming standards and discipline for Promoters/Brand staff in store

Delineate and achieve financial objectives by achieving an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.

Plan and achieve margins to achieve bottom line.

Communicates, drives and utilizes key reporting tools and monthly hindsight to drive business and implement plans to improve store performance

Ensure prevalence of high degree of hygiene, staff grooming, customer satisfaction and VM standards in the given store.

Develop system to control pilferage / shoplifting and ensure adherence with the same.

Develop and maintain suitable measures and systems for controlling stock control, to ensure sufficient levels of stock at minimum stock holding and to keep write-off stock to a minimum.

Ensure adherence to all SOPs in the stores.

Self-driven audits for store to ensure readiness of store for any & every surprise audits.

Ensure all Food compliances and Safety standards are adhered to for Stores with Live Bakeries - Consistently performs, leads by example and coaches staff to exemplify the customer engagement behaviors

Drives Customer Loyalty programs

Connect with every customer; Respond to customers' immediate needs; Explore customers' needs and demonstrate products; conducts regular Customer Connect activities in store for generating excitement

Maintain awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what local competitors are doing; Competition mapping/ benchmarking activities.

Coordinate with marketing departments at state office for implementing marketing strategies.