Solution Consultant- Remote work

Talent Zone Consultant

Solution Consultant

Qualification - Preferred only

Responsibilities:

Provide day to day technical and sales engineering support to sales team during presales situations

Deliver technical presentations, product demos for prospective customers

Implement and deliver custom demos when necessary for specific prospective customers

Capture customer-specific requirements for customizations and 3rd party software (API) integrations required to deliver full solution into a documented Statement of Work (SoW) based on a standard template, to assist sales team to close deals

Ensure implementation and customer success post-sales by doing an effective

knowledge transfer of customer-specific requirements in the SoW to the implementation team

Required Experience:

5+ years minimum Software and/or SaaS industry experience working in customer facing roles (pre-sales engineering or post-sales implementation or solution consulting)

Required Skills:

Excellent English-communication and writing skills

Comfortable in creating customer-facing technical presentations in Powerpoint, SoW documents in Word, and working with simple ROI-type Excel spreadsheets

Good presentation skills - presenting PPT, demos, discussing SOW with customers over Zoom calls

Experience in solution architecture - understanding customer use-cases, and advising customers on how we can adapt our product platform with customizations to deliver a solution meeting their needs

Some hands-on programming experience - comfortable in writing simple custom scripts and HTML/XML/JSON that may be required to customize demos

Work Environment:

India-based role but requires flexible work hours to cover customer activity in US time zones

Primary tools: Mac or Windows PC, Outlook, PowerPoint, Word, Excel, Slack (for collaboration), Zoom (for meetings), Smartphone (for iOS or Android mobile app demos)

Experience : 5 - 8 Years

No. of Openings : 1

Education : B.Tech/B.E

Role : Solution Consultant

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : [ Male / Female ]

Job Country : India