Urgently Require Service Coordinator

Radius Infotech Pvt Ltd.

Immediate Joiner for Service Coordinator Post

Only Female Candidates.

Position : Service Coordinator

Location : Indirapuram

Provide client support services in timely and accurate manner

Answer client calls and address their queries and concerns within the assigned timelines.

Handle client escalations and provide corrective actions.

Develop process improvements to improve response times and service quality.

Develop a knowledge base of customer problems and resolutions.

Ensure in compliance with company polices and procedures.

Set service goals to meet or exceed client expectations.

Identify prospective clients through networks and referrals.

Analyze and resolve service related issues promptly.

Conduct performance evaluation of team members and provide appropriate feedbacks for improvements.

Regards

Job Type: Full-time

Strategic:

· Identifying Channel Partners in the Areas and Maintain Relationship.

· Meeting with Consultants & Architects, System Integrator and Distributor for Generating Business.

· to Plan and Achieve Sales Targets and also to Formulate Strategies.

· Establishing a Cordial Relationship with the Clients So as to Ensure Maximum Customer Satisfaction and Repeat Business.

implementation:

· Responsible to Increase the Sales of Entire Range of Products

Updating Stock Status of Dealer and Distributors End.

Attitudinal:

o Dedicated and Committed Attitude Towards Achieving Goals.

o Disciplined, Punctual and Well Mannered.

o Desire to Outperform in Professional Areas.

o Passion for Sales.

o Responsible to Ensure Achievement of Sales Target & Collection Target.

o Highly Motivated with Willingness to Travel Onsite

Functional:

o Basic It Product Knowledge.

o Channel Sales.

o Excellent Written and Oral Communication and Presentation Skill

o Target Oriented

o Ability to Take Challenges

Experience : 1 - 7 Years

No. of Openings : 2

Education : Any Bachelor Degree

Role : Service Coordinator

Industry Type : IT-Hardware & Networking / IT-Software / Software Services

Gender : Female

Job Country : India