a sales executive is responsible for generating revenue for a business by selling products or services. they identify potential customers, build relationships, and close deals, often acting as the main point of contact between the company and the customer.
here's a more detailed look at what they do:
key responsibilities:
prospecting and lead generation: identifying and pursuing new business opportunities.
building relationships: establishing and maintaining strong relationships with existing and potential clients.
sales process: understanding the sales process, from initial contact to closing the deal.
communication and negotiation: effectively communicating with customers, understanding their needs, and negotiating terms of sales.
achieving sales goals: working towards and exceeding sales targets.
customer service: providing excellent customer service and resolving customer issues.
market research: gathering information about the market, competitor activities, and customer trends.
reporting: preparing sales reports and analyzing data.
product knowledge: maintaining a high level of knowledge about the company's products and services.
crm management: using and updating crm systems to track customer interactions and sales data.
skills needed:
communication: excellent verbal and written communication skills.
persuasion: ability to persuade customers to make a purchase.
negotiation: skilled in negotiating sales terms and closing deals.
sales knowledge: understanding of sales processes, techniques, and strategies.
problem-solving: ability to identify and resolve customer issues.
relationship building: strong interpersonal skills for building and maintaining client relationships.
adaptability: ability to adapt to changing market conditions and customer needs.