Develop and expand relationships with existing clients, ensuring satisfaction and identifying upselling opportunities in the education sector.
Negotiate and close deals, focusing on maximizing client retention and revenue growth.
Provide in-depth consultations to showcase advanced features and integrations of the EdZilla Pro platform tailored to client needs.
Coordinate with the customer success team to ensure seamless onboarding and continued support for clients.
Analyze client feedback and collaborate with the product team to inform future product enhancements.
Lead strategic planning sessions to enhance client engagement and success rates.
Maintain accurate and comprehensive client account records in CRM software.
Represent the company at industry-specific conferences and events to foster relationships and secure new business opportunities.
Uphold autonomy in decision-making, ensure accountability, and conduct a minimum of 2 hours of daily sync-up and handover for task updates and progress.
Leverage AI tools and analytics to enhance decision-making, improve client interactions, and optimize sales strategies.