responsibilities:
customer service: greet customers warmly and assist them in a helpful and courteous manner. understand their needs and provide relevant information about our [specify products/services].
product knowledge: develop and maintain a good understanding of our [specify products/services] to effectively answer customer inquiries and provide recommendations.
sales support: assist the sales team with various tasks, including preparing sales materials, processing orders, and following up with customers.
point of sale (pos) operations: operate the pos system accurately and efficiently to process sales transactions, handle cash, and manage other payment methods.
merchandising and stocking: assist in maintaining an organized and visually appealing sales floor, including stocking shelves, arranging displays, and ensuring products are readily available.
inventory management: assist with basic inventory tasks such as receiving stock, organizing storage areas, and notifying supervisors of low stock levels.
handling customer inquiries: address customer inquiries and resolve minor issues promptly and professionally. escalate complex issues to the sales manager.
maintaining sales area: ensure the sales area is clean, tidy, and presentable at all times.
achieving sales targets: support the sales team in achieving individual and team sales targets by actively engaging with customers and promoting our [specify products/services].
promotional activities: assist with the implementation of in-store promotions and special offers.
building customer relationships: strive to build positive and lasting relationships with customers in the nashik community.
local market awareness: stay informed about local customer preferences and any relevant market trends in nashik.
communication (local emphasis): communicate effectively with customers and colleagues in marathi and hindi. basic english may be required for some documentation or communication with other departments.