• review customer requirements
• work with purchasing staff to establish quality requirements from external suppliers
• set standards for quality as well as health and safety;
• make sure that manufacturing or production processes meet international and national standards;
• look at ways to reduce waste and increase efficiency;
• define quality procedures in conjunction with operating staff;
• set up and maintain controls and documentation procedures;
• monitor performance by gathering relevant data and producing statistical reports;
• make suggestions for changes and improvements and how to implement them;
• use relevant quality tools and make sure managers and other staff understand how to improve the business;
• make sure the company is working as effectively as possible to keep up with competitors;
• develop quality assurance plans by conducting hazard analyses; identify critical control points and preventive measures; establishing critical limits, monitor procedures, corrective actions, and verification procedures;