IT Technical Support jobs in Mumbai - Talpro
IT Technical Support Engineer
- 4 - 6 yrs
IT Technical Support duties and responsibilities
Provide technical assistance with computer/mobile hardware and role-specific software (Telephony/CRM)
Resolve issues for staff via google meet/phone
Log new accounts creation, bugs and enhancement requests
Perform hardware and software installations, configurations and updates as needed
Create and maintain SoPs for any new features/updates and drive usage
Provide introductory on-line & classroom training for new joinees
Resolve technical issues in a timely manner using available resources within the company as well as service partners
IT Technical Support requirements
Excellent customer service skills
Strong troubleshooting and critical thinking skills
Previous working experience in IT support for 4+ years
Career Insights For Your Growth
Engineering jobs are in trend these days considering students in huge numbers enrolling for engineering courses. They definitely do offer you a secure career path. B...
IT Industry in India has undergone a major change in the past few years. It has contributed significantly to the Indian economy. In other words, it can be said that ...
Having an HR manager job in Delhi’s leading IT company, one of the biggest challenges I face is to fetch the candidates that can not only fit the required profil...