job description
roles and responsibilities
greet passengers upon arrival, assist with check-in procedures, and provide information on flight schedules and services.
ensure efficient handling of passenger luggage and special requests.
provide exceptional customer service to ensure a smooth travel experience for all customers.
maintain cleanliness and organization of the airport terminal area.
collaborate with other ground staff members to resolve any issues or concerns.
desired candidate profile
0-1 year of experience in airlines, air hostess activities, cabin crew activities, cargo handling, front desk operations, guest relations, hospitality management or related fields.
strong communication skills in english (written & spoken).
ability to work effectively under pressure in a fast-paced environment.
basic knowledge of iata regulations and aviation industry practices.
perks and benefits
travel benefits: discounted or free airline tickets for personal and family travel.
health insurance: comprehensive medical coverage, including accident and life insurance.
bonuses: performance-based bonuses, allowances for overtime, night shifts, and holidays.
training and career growth: access to professional development programs and clear promotion paths.
job stability: long-term contracts with pension and retirement benefits.
role: ground staff
industry type: aviation
department: aviation & aerospace
employment type: full time, permanent
role category: flight & airport operations