Urgent opening for Front Office position at our hotel @ Mohali Punjab is responsible for ensuring a warm welcome for guests and providing them with excellent service throughout their stay. This role requires a detail-oriented individual with strong communication skills and a passion for hospitality.
Skills and Qualifications
Gender Preference - Male Only
5-6 years of experience in front office operations in the HOTEL industry
Proficient in hotel management software and Microsoft Office Suite
Strong communication and interpersonal skills
Excellent customer service and problem-solving abilities
Ability to work in a fast-paced environment
Familiarity with reservation systems and front desk operations
Knowledge of local attractions and amenities
Fluency in English and local languages is a plus
Salary - 20,000 to 30,000 Per Month
Responsibilities
Greet and welcome guests upon arrival
Manage check-in and check-out processes efficiently
Handle guest inquiries and provide information about the hotel and local attractions
Resolve guest complaints and ensure guest satisfaction
Maintain accurate records of room availability and reservations
Coordinate with housekeeping and maintenance staff to ensure a smooth operation
Assist with billing and payment processing
Promote hotel services and amenities to guests
Experience
5 - 6 Years
No. of Openings
2
Education
B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree, Post Graduate Diploma
Role
Front Office Officer
Industry Type
Hotel / Restaurant / Hospitality
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Chandigarh