Field Technician - Full Time - Freshers

Impact HR & KM Solutions

Job Summary:

We are seeking a diligent and customer-focused Field Technician to join our team in Dharashiv. The Field Technician will be responsible for installing, maintaining, troubleshooting, and repairing [mention specific products/systems, ., internet connections, CCTV systems, water purifiers, electrical equipment, solar panels] at customer sites or designated locations. The ideal candidate will possess strong technical skills, excellent problem-solving abilities, and a commitment to providing outstanding service to our clients.

Key Responsibilities:

Installation & Setup:

Perform on-site installation, configuration, and testing of [., new equipment, wiring, components] according to company standards and client requirements.

Ensure proper setup and functionality of systems or devices.

Provide basic user training to clients on the operation of newly installed systems.

Maintenance & Repair:

Conduct routine preventive maintenance checks to ensure optimal performance and longevity of equipment.

Diagnose and troubleshoot technical issues, faults, or malfunctions using diagnostic tools and problem-solving techniques.

Perform necessary repairs, replacements of faulty components, and adjustments to restore system functionality.

Troubleshooting & Support:

Respond to service calls and customer complaints in a timely and professional manner.

Identify the root cause of technical problems and implement effective solutions.

Provide technical support and guidance to customers, either on-site or remotely.

Escalate complex issues to senior technicians or engineering teams when necessary.

Documentation & Reporting:

Maintain accurate records of all service activities, including installations, repairs, maintenance performed, parts used, and customer interactions, using company-provided tools (., mobile apps, forms).

Generate and submit daily activity reports to supervisors.

Provide feedback on recurring issues or product performance to improve service quality.

Customer Service & Professionalism:

Interact with customers courteously and professionally, ensuring their satisfaction with the service provided.

Explain technical issues and solutions clearly to non-technical individuals.

Adhere to company policies and safety guidelines during all field operations.

Maintain a clean and organized work vehicle and carry necessary tools and spare parts.

• Experience

  0 - 2 Years

• No. of Openings

  1

• Education

  I.T.I., B.Tech, Post Graduate Diploma

• Role

  Field Technician

• Industry Type

  Engineering / Cement / Metals

• Gender

  Male

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Impact HR Solutions Ravi Chambers Basement, Below Laminate Gallery, Office No 8, Canada Corner