Proactive and reactive monitoring of backbone / NE alarms in tools ( Net cool , Arbor , Info vista etc..) and accordingly restoration of the same
Coordination with intra & Inter team for problem resolution on basis of TT
Coordination with vendor for problem resolution, network up gradation / improvement / performance
Updation and maintenance of the backbone data base on Kivicat, syslog, log monitor
Documentation of standard operating procedures, maintaining MIS and MTTR as per SLA
Resolution of customer related complaints in MPLS, ISP, DCN, MEN and NGN networks & carrying out planned customer testing for QOS, bandwidth throughput
Planning and Implementation of network planned outages like POP addition, router addition, link addition, IOS up gradation, customer shifting etc.
Experience : 1 - 3 Years
No. of Openings : 3
Education : Diploma, B.Tech/B.E
Role : Network Surveillance Engineer
Industry Type : IT-Hardware & Networking / IT-Software / Software Services
Gender : [ Male / Female ]
Job Country : India