Customer Support Executive Jobs For Freshers - Mumbai/Thane

Cyitechsearch Interactive Solution

*Job Title: Customer Support Executive*

Salary: 14,000 to 20,000

Shift: Flexibility: Required to work in shifts between 7 AM to Midnight (Any 9 hours). For women employees working from the office, shifts will be any 9 hours between 6 AM to 7 PM.

Experience: Freshers Welcome

Minimum Qualification: Graduate And 12th Pass also

*Job Description:*

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Support Executives. As a Customer Support Executive, you will be responsible for addressing customer inquiries, resolving issues, and providing excellent customer service across various communication channels.

*Key Responsibilities:*

Handle inbound and outbound customer calls/emails/chats professionally.

Provide accurate and timely information to customers regarding products and services.

Resolve customer queries and complaints effectively, ensuring customer satisfaction.

Maintain detailed and accurate records of interactions with customers.

Collaborate with internal teams to escalate and resolve complex issues.

Follow company policies and procedures to ensure consistent service delivery.

*Key Requirements:*

Strong communication skills in English and Local Language.

Ability to handle multiple tasks while maintaining attention to detail.

Good problem-solving and analytical skills.

Basic computer knowledge and typing skills.

Ability to work under pressure and handle customer queries efficiently.

• Experience

  0 - 5 Years

• No. of Openings

  50

• Education

  Secondary School

• Role

  Customer Support Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Ashar IT Park, Jayshree Baug, Road No. 16/Z, Wagle Industrial Estate