To work as a part of an established UK based property management business. The agent is required to efficiently manage incoming calls from the business clients and accomplish admin duties as mentioned below.
Duties and responsibilities
Handover from UK team via call and email.
Answer customer calls and provide support and resolutions.
All calls to be documented as per the process and sent across at the end of the shift.
General admin tasks
o Adding new information on company website
o Post ads on social media handles
o Customer Invoicing
o Any additional tasks as and when required
Education Any Graduation (Preferable)
Excellent interpersonal and communication skills
Sales and negotiation skills
Goal-orientated approach to work
Ability to handle multiple priorities
Ability to meet deadlines and target
Self-motivated with ability to work without supervision
Problem solving approach
Excellent communication skills on phone and in emails Strong candidate focus
Strong organisational skills Can build effective relationships
Understands when to seek support from colleagues
No Experience Required as full training will be provided
40 working hours / 5 days a week
Above timings and working days are subject to change as per business exigencies
Remuneration & Benefits
Competitive salary for freshers
Considerable hike as per market trends for relevant experienced candidates