we are cliqhr® recuritment services , an executive search firm managed by a team of experienced professionals, committed to help you find a job and company you love.
we are currently looking for a rock star salesforce business analyst. interested folks, kindly send your cv to along with cctc, ectc, .
required experience: 2 - 3 years
notice period: immediate to 30
job location : chennai
overview
· salesforce business analysts will wear many hats on their projects and are responsible for everything from requirements gathering, testing, training and post deployment support
· you will be the point of contact for customers and technical teams.
· both written and verbal communication is important for this role.
· you should have salesforce admin experience alongside being a business analyst. you would be given preference if you also knew sfdc development like apex, visualforce, etc.
· gather both technical and functional requirements from customers and help translate that into technical requirements.
· should be able to handle multiple medium sized projects with ease.
· should come out with process improvement and technical improvements for existing clients.
· you will be involved in project scoping and initial deal reviews
· you will individually run requirement gatherings, due diligences and demos.
· these demos would also include training end users on the system that your team has built.
· you will be providing solutions on the salesforce platform and other related platforms for the business in the world of: sales, salesforce sales cloud, salesforce cpq, service cloud, communities, analytics and more! you will also provide day-to-day support assisting the users to maximize value from the systems.
· support the daily activity of the users as well as handling support ticket with high importance to sla management.
· design and document solutions and execute within time and budget.
salesforce certification is desirable