key responsibilities:
1. assist passengers: provide assistance to passengers by helping them with check-in, baggage check, boarding, and any other queries they may have.
2. manage boarding process: ensure a smooth boarding process by coordinating with airline staff, gate agents, and ground crew.
3. handle baggage: tag, load, and unload baggage onto planes in a timely and efficient manner, while following safety regulations.
4. conduct security checks: perform security checks on passengers and their belongings to ensure compliance with airport regulations.
5. communicate updates: keep passengers informed about delays, gate changes, and other important information related to their flights.
required skills and expectations:
1. strong communication skills: ability to effectively communicate with passengers and team members in a clear and professional manner.
2. attention to detail: a keen eye for detail to ensure accurate handling of baggage, documentation, and other tasks.
3. customer service oriented: a friendly and helpful attitude towards passengers, providing them with a positive travel experience.
4. ability to work under pressure: capable of handling stressful situations, such as flight delays or irate passengers, in a calm and efficient manner.
5. team player: willingness to work collaboratively with airport staff and airline personnel to ensure smooth operations at the terminal.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Terminal Services Agent
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata