key responsibilities:
1. airport staff: providing assistance to passengers at the airport, ensuring a smooth and hassle-free travel experience.
2. airport ticketing: issuing boarding passes, checking in passengers, and handling ticketing queries.
3. airline operations: coordinating with airline staff to ensure efficient flight operations and on-time departures.
4. aviation security: ensuring the safety and security of passengers, baggage, and airport facilities in compliance with aviation regulations.
5. customer service: addressing passenger inquiries, complaints, and requests in a professional and courteous manner to enhance customer satisfaction.
6. ground staff activities: assisting in aircraft ground operations such as aircraft marshaling, baggage handling, and aircraft cleaning.
7. direct sales: promoting airline services, products, and ancillary revenue opportunities to passengers.
8. cargo handling: supervising the loading and unloading of cargo onto aircraft, ensuring proper handling and documentation.
required skills and expectations:
1. strong communication and interpersonal skills to interact effectively with passengers and airline staff.
2. ability to work in a fast-paced environment with a focus on customer service and safety.
3. basic computer skills for using airline ticketing systems and other software applications.
4. willingness to work irregular hours, including weekends and holidays, as per airport operation schedules.
5. high level of professionalism, reliability, and teamwork to contribute to the efficient functioning of airport operations.
Experience
0 - 2 Years
No. of Openings
389
Education
12th Pass, 10th Pass, B.A, B.C.A, B.Com, B.Sc, B.E, B.Tech, M.A, M.B.A/PGDM
Role
Airport Staff
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office