key responsibilities:
1. airport ticketing: handling ticketing processes for passengers, including issuing tickets, managing reservations, and providing information on flight schedules and fares.
2. airport representative: assisting passengers with check-in, boarding, and baggage handling procedures, as well as addressing any inquiries or concerns they may have.
3. airport operation: coordinating with various airport departments, such as security, ground handling, and maintenance, to ensure smooth operations and efficient service delivery to passengers.
required skills and expectations:
1. excellent communication skills: ability to effectively communicate with passengers, colleagues, and airport authorities.
2. customer service orientation: a strong focus on providing exceptional service to passengers and ensuring their comfort and satisfaction.
3. attention to detail: being meticulous in ticketing processes and baggage handling to avoid errors and ensure proper documentation.
4. ability to work under pressure: handling high volumes of passengers and flights, especially during peak travel times, with composure and efficiency.
5. team player: collaborating with colleagues from different departments to achieve common goals and deliver a seamless airport experience for passengers.
Experience
0 - 1 Years
No. of Openings
37
Education
12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree
Role
Airport Representative
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata