Airport Passenger Service Associate (Freshers) West Champaran

Flyhie Aviation

key responsibilities:

1. provide assistance to passengers: assist passengers with their check-in process, luggage handling, boarding, and other queries to ensure a smooth travel experience.

2. ensure safety and security: monitor passenger activities, identify potential security risks, and adhere to safety protocols to maintain a secure airport environment.

3. manage boarding procedures: coordinate with airline staff to manage boarding procedures efficiently and ensure timely departure of flights.

4. handle customer inquiries: address passenger inquiries, complaints, and requests in a professional and courteous manner to provide excellent customer service.

5. collaborate with airport staff: work closely with airline officials, security personnel, and other airport staff to coordinate operations and resolve any issues effectively.

required skills and expectations:

1. strong communication skills: ability to communicate clearly and effectively with passengers and airport staff.

2. customer service orientation: prioritize passenger satisfaction and go the extra mile to meet their needs.

3. problem-solving abilities: quickly address issues and find solutions to ensure smooth airport operations.

4. attention to detail: pay close attention to passenger details and follow procedures accurately.

5. ability to work in a fast-paced environment: adapt to changing situations and work efficiently under pressure.

• Experience

  0 - 1 Years

• No. of Openings

  50

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Airport Passenger Service Associate

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata