- greet and assist guests upon arrival at the airport: as an airport guest relationship executive, you will be responsible for providing a warm welcome to guests as they arrive at the airport. this includes guiding them to the check-in counters, security checkpoints, and departure gates.
- handle guest inquiries and provide information: you will need to answer any questions or concerns that guests may have regarding their flights, airport facilities, or any other related inquiries. providing accurate and helpful information in a friendly manner is essential.
- assist with check-in procedures: you will be required to assist guests with the check-in process, including issuing boarding passes, checking luggage, and helping with any seating arrangements or special requests.
- ensure smooth boarding process: your role will involve helping to maintain an orderly and efficient boarding process, ensuring that guests board their flights in a timely and organized manner.
- maintain a professional and friendly demeanor: it is important to exhibit excellent customer service skills at all times, ensuring that guests have a positive experience while at the airport.
required skills and expectations:
- excellent communication and interpersonal skills
- ability to work well under pressure in a fast-paced environment
- customer-focused mindset with a strong attention to detail
- basic computer skills for ticketing and check-in procedures
- willingness to work flexible hours, including weekends and holidays.
Experience
0 - 1 Years
No. of Openings
50
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Guest Relationship Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
kolkata