key responsibilities:
1. assist passengers: help passengers with check-in, boarding, and baggage handling to ensure seamless travel experience.
2. ensure safety: adhere to safety protocols and guidelines to maintain a secure environment for passengers and staff.
3. provide information: offer assistance and information on flight schedules, delays, and airport services to passengers as needed.
4. handle inquiries: address passenger inquiries, complaints, and requests in a professional and courteous manner.
5. coordinate with other departments: collaborate with other airport departments such as security, customs, and airlines to ensure smooth operations.
6. maintain cleanliness: keep the airport premises clean and organized to provide a pleasant environment for passengers.
required skills and expectations:
1. good communication skills: ability to effectively communicate with passengers and colleagues in a clear and friendly manner.
2. customer service orientation: willingness to assist passengers and address their needs with a positive attitude.
3. attention to detail: ability to pay close attention to details to ensure accuracy in tasks like baggage handling and ticketing.
4. team player: capacity to work well in a team environment and collaborate with others to achieve common goals.
5. adaptability: flexibility to handle changing situations and work under pressure in a fast-paced airport environment.
Experience
0 - 1 Years
No. of Openings
30
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
Role
Airport Ground Staff
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata