Airline Customer Service

Take Off Aviation

0 - 1 Years
22 Openings
2.8-4.3 Lac/Yr
Kolkata

Key Skills

Good Personality

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Job Description

2022 OPENING FOR AIRPORT GROUND HANDLING STAFF FOR DOMESTIC AIRLINES IN KOLKATA AIRPORT.

Industry : Aviation

Post : Passenger Service/Checking Executive/Ramp Executive/Ticking Staff/Guest Relasion Executive.

Eligibility : Minimum 12th Pass With Good Communication Skills.

Salary : 18,000/- to 28,600/- Per Month CTC

Location : Kolkata

Hiring process : Walk-in Interview

RESPONSIBILITY :

Provide efficient guest service and optimize revenue.

Perform various customer service functions at the airport (check- in / boarding gate and ramp)

Perform allocation assigned as per the roster.

Check status of all flights including catering uplift and adjust as required.

Handle special situations and conditions. eg. Flight disruption / cancellation / overbooking.

Carry-out the upgrades according to the guidelines in respect of overbooking.

Personally deal with denied boarded and off-loaded guests, irate guests on exceptional basis.

Ensure safe / efficient operation of all activities at the Airport.

Ensure all ground handling activities are conducted as per Airline standards and policies

Experience : 0 - 1 Years

No. of Openings : 22

Education : Higher Secondary, Secondary School, Diploma, Any Bachelor Degree

Role : AIRPORT GROUND HANDLING STAFF

Industry Type : Hotel / Restaurant / Hospitality

Gender : [ Male / Female ]

Job Country : India

About Take Off Aviation

Take Off Aviation believes in the philosophy that people are more than what reflects in their resume. We do not adopt traditional approach taking into account traditional metrics like skills and experience. On the other hand our challenge remains for candidates based on cognitive tests which assess whether candidates will be able to learn the requisite knowledge and skills after they are recruited. Research shows that one of the most predictive components of success on the job is honesty.