Air Ticketing Executive - Full Time - Freshers

Flyhie Aviation

key responsibilities:

1. handle ticket booking: responsible for processing air ticket bookings for customers, ensuring accuracy and timely delivery.

2. provide customer service: assist customers with inquiries, issues, and requests related to their air travel, offering efficient and friendly service.

3. coordinate with airlines: communicate with airline companies to check for flight availability, schedules, and any changes that may impact customers' bookings.

4. manage customer information: maintain accurate records of customer details, flight preferences, and special requests to ensure a personalized experience.

5. handle payment transactions: process payments for ticket bookings, issue receipts, and ensure accuracy in financial transactions.

6. assist with airport procedures: provide guidance to customers on airport procedures, check-in processes, baggage handling, and boarding protocols.

required skills and expectations:

1. strong communication skills: ability to effectively communicate with customers, airline representatives, and team members.

2. attention to detail: accuracy in processing ticket bookings, managing customer information, and handling financial transactions.

3. customer service orientation: willingness to assist customers, resolve issues, and ensure a positive experience for travelers.

4. basic computer skills: proficiency in using ticketing software, email communication, and online booking platforms.

5. knowledge of aviation industry: understanding of airport operations, ticketing procedures, and airline regulations.

• Experience

  Fresher

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, I.T.I., B.A, B.Com, B.Ed, B.Tech, Any Bachelor Degree, M.A, M.Tech

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata