Hiring Freshers || Air Ticketing Executive

Flyhie Aviation

key responsibilities:

1. handle ticket inquiries: respond to customer inquiries regarding ticket prices, availability, flight schedules, and booking procedures.

2. book tickets: assist customers in booking their flights by inputting required information, confirming details, and providing payment options.

3. provide customer service: address customer complaints, resolve issues related to bookings, cancellations, or changes in flights, and ensure customer satisfaction.

4. manage bookings: maintain accurate records of bookings, cancellations, and rebooking of flights, and update systems with current information.

5. coordinate with airlines: communicate with airline representatives to check for updates on flight statuses, availability, and any changes in schedules.

6. ensure compliance: adhere to airline policies, regulations, and procedures while handling ticketing processes to ensure smooth operations and customer satisfaction.

required skills and expectations:

1. strong communication skills: ability to effectively communicate with customers, airline representatives, and team members to provide efficient service.

2. attention to detail: accuracy in entering information, processing bookings, and maintaining records to avoid errors or discrepancies.

3. customer service orientation: focus on addressing customer needs, resolving issues, and ensuring a pleasant experience for travelers.

4. basic computer skills: proficiency in using computer systems, applications, and ticketing software to manage bookings and process transactions.

5. adaptability: flexibility to work in a fast-paced environment, handle multiple tasks simultaneously, and adjust to changing schedules or requirements.

• Experience

  Fresher

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, I.T.I., B.A, B.Com, B.Ed, B.Tech, Any Bachelor Degree, M.A, M.Tech

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata