Freshers & Experience || Full Time || Air Ticketing Executive

Flyhie Aviation

key responsibilities:

1. process ticket sales: assist customers in booking flight tickets, providing information on available flights, prices, and making reservations.

2. handle customer inquiries: address customer inquiries, resolve issues, and provide excellent customer service before, during, and after the flight booking process.

3. ensure compliance: adhere to airline policies, regulations, and safety standards while processing ticket sales and handling customer transactions.

4. coordinate with airlines: communicate with airlines to check flight schedules, availability, and any changes to ensure accurate bookings for customers.

5. manage documentations: maintain accurate records of ticket sales, customer information, and transaction details for reference and tracking purposes.

6. assist with check-in: coordinate with airport personnel to assist customers with check-in procedures, baggage handling, and boarding processes.

required skills and expectations:

1. strong communication skills: ability to effectively interact with customers, understand their needs, and provide clear information on flight options and bookings.

2. attention to detail: keen eye for detail to accurately process bookings, handle customer information, and ensure error-free transactions.

3. customer service oriented: prioritize customer satisfaction, handle inquiries and resolve complaints promptly to ensure a positive experience for travelers.

4. basic computer skills: proficiency in using computer systems, reservation software, and online booking platforms to manage ticket sales and customer data efficiently.

5. flexibility: willingness to work in shifts, adapt to changing schedules, and handle varying work demands in a fast-paced airport environment.

• Experience

  0 - 1 Years

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree

• Role

  Air Ticketing Staff

• Industry Type

  Agriculture / Dairy

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  Kolkata