key responsibilities:
1. airport ticketing: assist customers with ticket booking, check-in, and baggage handling at the airport counter.
2. customer relationship: build rapport with customers, provide assistance, and address their queries or concerns regarding flight bookings.
3. air ticketing: handle ticket reservations, cancellations, and modifications efficiently to ensure smooth customer experience.
4. ticket booking: process flight ticket bookings through computerized systems, ensuring accuracy in details and timely confirmations.
5. airport ground staff: coordinate with ground staff for seamless operations, including boarding procedures, security checks, and departure processes.
required skills and expectations:
1. strong communication skills to interact effectively with customers and colleagues.
2. detail-oriented approach to accurately process ticketing transactions and ensure correct information.
3. knowledge of computerized ticketing systems for booking, changing, and canceling flight tickets.
4. ability to work under pressure and handle multiple tasks simultaneously in a fast-paced airport environment.
5. good customer service skills to address customer queries and provide solutions professionally.
6. flexible attitude towards work schedules, as the job may involve shift work and weekend shifts.
7. basic educational qualifications such as 12th pass or graduation in relevant fields like commerce, business administration, or travel management.
Experience
0 - 2 Years
No. of Openings
258
Education
12th Pass, 10th Pass, B.A, B.C.A, B.Com, B.Sc, B.E, M.A, M.B.A/PGDM, M.Com
Role
Air Ticketing Staff
Industry Type
Hotel / Restaurant / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office