key responsibilities:
1. handling flight ticket bookings for customers: as an air ticketing executive, you will be responsible for assisting customers in booking their flight tickets, providing them with options, and ensuring a smooth booking process.
2. providing information on flight schedules and fares: you will need to have up-to-date knowledge of flight schedules, routes, and fares to help customers make informed decisions.
3. assisting customers with flight cancellations and rescheduling: in case customers need to cancel or reschedule their flights, you will be required to assist them in the process and provide necessary support.
4. resolving customer queries and issues: you will need to address any customer complaints, queries, or issues related to their flight bookings with efficiency and professionalism.
5. collaborating with airlines and travel agencies: building strong relationships with airlines and travel agencies to ensure seamless coordination for customer bookings and resolving any issues that may arise.
required skills and expectations:
1. strong communication skills: you should have excellent verbal and written communication skills to effectively interact with customers and airlines.
2. good computer skills: proficiency in using computer systems and flight ticket booking software is essential for this role.
3. customer service orientation: a customer-centric approach and the ability to provide excellent service to customers is crucial.
4. attention to detail: being detail-oriented and meticulous in handling flight bookings and customer information is important.
5. ability to work under pressure: the role may involve handling multiple bookings and queries simultaneously, so the ability to work efficiently under pressure is necessary.		
Experience
Fresher
 
No. of Openings
30
 
Education
12th Pass, 10th Pass, Any Bachelor Degree, Any Master Degree
 
Role
Air Ticketing Executive
 
Industry Type
Aviation / Airline / Aerospace
 
Gender
[ Male / Female ]
 
Job Country
India
 
Type of Job
Full Time
 
Work Location Type
Work from Office
 
Face interview location
kolkata