Hiring For 12th Pass Freshers - Air Ticketing Agent

Flyhie Aviation

- key responsibilities:

1. process airline tickets: as an air ticketing agent, you will be responsible for issuing, reissuing, and canceling airline tickets for customers based on their travel needs.

2. provide customer service: assist customers with booking flights, resolving issues with existing reservations, and providing information on flight schedules, baggage policies, and other relevant details.

3. handle payment processing: collect payment for ticket purchases, process credit card transactions, and issue refunds as needed.

4. coordinate with airlines: communicate with airline representatives to confirm flight availability, seat reservations, and any special requests from customers.

5. maintain ticketing records: keep accurate records of ticket sales, payments received, and any changes made to reservations for reference and reporting purposes.

- required skills and expectations:

1. strong communication skills: ability to interact effectively with customers, airline staff, and colleagues to provide excellent service.

2. attention to detail: must be meticulous in processing ticket information, ensuring accuracy in all transactions.

3. basic computer skills: familiarity with ticketing software, online booking platforms, and payment processing systems.

4. customer service oriented: demonstrated ability to prioritize customer satisfaction and resolve issues professionally.

5. ability to work in a team: collaborate with coworkers to ensure efficient operations and support fellow team members as needed.

• Experience

  Fresher

• No. of Openings

  30

• Education

  12th Pass, 10th Pass, I.T.I. [Other], B.A, B.Arch, B.B.A, B.Ed, BAMS, Bachelor of Hotel Management, Any Bachelor Degree

• Role

  Air Ticketing Agent

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  kolkata