key responsibilities:
1. handle air ticket bookings: responsible for assisting customers in booking flights, confirming reservations, and issuing tickets.
2. provide customer service: assist passengers with inquiries related to flights, fares, schedules, and any other travel-related information.
3. manage cargo handling: coordinate the handling and transportation of cargo on flights, ensuring timely and efficient delivery.
4. coordinate with ground staff: work closely with ground staff to ensure smooth operations at the airport, assisting with check-ins, boarding, and luggage handling.
5. assist air hostesses: support the air hostesses with passenger management, safety procedures, and any in-flight assistance required.
required skills and expectations:
1. good communication skills: ability to effectively communicate with customers, colleagues, and airline staff.
2. knowledge of air ticketing procedures: familiarity with booking systems, ticket issuance, and flight schedules.
3. problem-solving skills: ability to handle customer queries and complaints effectively, finding solutions to ensure customer satisfaction.
4. attention to detail: accuracy in ticket bookings, cargo handling, and other tasks to avoid errors.
5. team player: willingness to work collaboratively with team members and support various roles in the airline industry.
Experience
0 - 5 Years
No. of Openings
96
Education
12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, BDS, B.Sc, B.E, Any Bachelor Degree
Role
Air Ticketing Agent
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office