job overview:
we are looking for an enthusiastic and customer-focused steward to join our microbrewery taproom team. the ideal candidate is passionate about craft beer, food service, and creating memorable guest experiences. as a steward, you will be responsible for serving guests, guiding them through our food and beverage selections, and ensuring top-notch hospitality.
key responsibilities:
guest service: greet and seat guests, take orders, and provide recommendations on food and craft beer pairings.
beer knowledge: educate guests about our beer selection, brewing process, and flavour profiles to enhance their experience.
order management: accurately relay orders to the bar and kitchen, ensuring timely service.
serving & presentation: serve beer and food following proper pouring and presentation standards.
upselling: suggest additional menu items and promotions to enhance the guest experience.
cleanliness & organisation: maintain a clean and organised taproom, including tables, bar areas, and service stations.
payment processing: handle cash and card transactions, ensuring accuracy and efficiency.
customer engagement: build rapport with guests, handle inquiries, and resolve any concerns professionally.
compliance & safety: follow all health, safety, and alcohol service regulations, ensuring responsible beverage service.
qualifications & skills:
prior experience as a waiter, bartender, or server in a brewery, bar, or restaurant is preferred.
strong communication and interpersonal skills.
ability to work in a fast-paced environment and multitask efficiently.
basic math skills for handling transactions and billing.
team player with a positive attitude and customer-first approach.
must meet the legal age requirement for serving alcohol in the location of employment.
flexibility to work evenings, weekends, and holidays as needed.
Experience
1 - 5 Years
No. of Openings
7
Education
12th Pass, Bachelor of Hotel Management
Role
Waiter
Industry Type
Hotel / Restaurant / Hospitality
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
No. 1-20, Lui de Menezes Road, Sao Tome, Panaji, Goa - 403001