Technical Support Engineer jobs in Ahmedabad - Height 8 Technologies Pvt Ltd

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  • Job View 163 Views
  • Applicants Less than 5 Applicants
  • 2020-09-09 2021-03-09

Job Description

Support Engineer is Responsible for Providing High Quality Technical Support to Install, Setup And

manage End to End Operations of Network. Should have Good Understanding of Networking Concepts

and Eager for Hands-on Experience Setting-up and Managing Networks and Related Tools.

responsibilities Includes

• Understanding Network Architectures of Different Customers

• Technical Support Need to Be Provided Over Phone, Email, Ticketing Solution, and Chat.

• Taking Ownership of Technical Issues, and Working with Development Team to Resolve Issues

when Necessary.

• Health Check and Monitoring of Production Environments (manual and Automated)

• Participation in Providing Training to Customer On-site (pan-india and Globally)

• Open to Work in Different Shifts

technical Skills

• Minimum Qualification: Bachelor’s Degree in Computer Science or It Related Field or Studied Ccna

course in a Professional Institute.

• Good Communications Skills.

• Knowledge Configuring Different Network Devices like Switches, Routers Etc.

• Good Logical Skills and Analytical Skills.

• Knowledge of Different Access Protocols of Networks.

• Great Customer Interaction and Understanding Customer Issue Thoroughly.

• Windows Server Operating System.

• IIS Management.

Key Skills

Industry

Computer / IT

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy

6

Education

Other Bachelor Degree


About Height 8 Technologies Pvt Ltd

Height8 is a contemporary organization tuned to the needs of the current world and committed to be your technology partner aiding smooth systems and efficient functioning. We are a technology enabler providing well-researched solutions to business through a thorough understanding of the business needs and environment. Drawn from the experiences and learnings of the market leaders and rooted in the best practices of the industry, we offer forward looking, user-friendly, highly competitive products and services tailored to the needs and requirements of small and medium scale industries operating in varying sectors across the globe.

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