Customer Service Engineer jobs in Tirupati Nagar (Ratlam) - India jobs

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  • Applicants Less than 5 Applicants
  • 2020-09-27 2021-03-27

Job Description

Roles and Responsibilities:

Repairing the micro controller electronic based sophisticated testing and measuring instruments at customers place as well as at regional offices / Works.

Process covers Customer visits, Product fault diagnosis & troubleshooting, Calibration, AMC, Field testing of product, Customer Training, Documentation of work, (Repair Report, Service Report, Calibration reports, Customer Satisfaction Survey, Service Status, Projections - Sales, Recovery & Spares), Raising of bills & recovery of payment & other out-standings.

Development of customer relations & business like AMC, Calibration, Testing, Spares etc.

Giving feedback on field performance of product to R&D and Manufacturing for continuous design & process improvement.

Giving feedback on field requirements for product to marketing as well as concern back office.


IT-Hardware & Networking / IT-Software / Software Services

Functional Area

IT Hardware / Technical Support / Telecom Engineering

Number of Vacancy



Diploma, B.Tech/B.E

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