Receptionist (Female Only)

Pankaj Kumar & Co

Hands on experience in Front Office Operations, Revenue Management, OTAs and Customer Relationships

Proven abilities in delivering value-added customer service and achieving customer delight.

Strong technical acumen with good leadership qualities & motivated with a drive to deliver results and achieve objectives.

Proven abilities to lead operations in strict & disciplined environments.

Assisted in the daily maintenance of room inventory status to achieve maximum revenue

Maximize room revenue and occupancy by reviewing status daily

Monitor selling status of house daily.

Created positive experiences by engaging and welcoming guests as they enter and pass through the lobby.

Listened and act on guest issues and concerns and ensure that all of their needs are met promptly and to their complete satisfaction

Followed up with all guest comment cards via email, mail, or telephone and provided any necessary service recovery.

Redressing grievances of customers, if any ensuring that they are resolved to complete satisfaction of the customers .

handling inbound and outbound calls

wellversed in MS Office

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• Experience

  2 - 8 Years

• No. of Openings

  2

• Education

  Vocational Course, Diploma, Professional Degree, B.A

• Role

  Receptionist

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  uttarakhand