Quality and audit

Asma Traexim Pvt. Ltd.

Responsible for monitoring Inbound/Outbound calls.

Responsible for preparing and providing feedback to the team.

Data analysis and making designated reports/decks.

Participating in internal & external calibrations.

Communication to heighten awareness and focusing on importance of positive customer experience

Making recommendations and driving improvement.

Ensuring that internal policies, procedures, and compliance regulations are being followed.

Identifying operational / training issues and helping the team in fixing these gaps and improvising the pitch of the sales.

Script Making

Experience : 2 - 5 Years

No. of Openings : 1

Education : Any Bachelor Degree

Role : Quality Executive

Gender : [ Male / Female ]

Job Country : India