Production Service Management jobs in Chennai - Guires solutions Pvt Ltd

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  • Job View 22 Views
  • Applicants Less than 5 Applicants
  • 2020-07-27 2021-01-27

Job Description

Dear Aspirants,

Greetings!!!

Looking out for a Production Service Management -Team Lead for Chennai Location.

JD:

· Maintain good relationships with clients.

· Identify key contacts at potential client companies to establish and foster a relationship.

· Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.

· Understand the problems and challenges of clients and identify ways the business could better address those needs.

· Seek opportunities to cross-sell or upsell to existing clients.

· Monitor and assess the activities of our competitors to proactively satisfy and retain our clients.

· Provide excellent service in order to maintain a positive reputation for the business.

· Resolve any customer complaints in a prompt and professional manner.

. Set revenue targets and then develop and execute a strategy to meet those.

Required Knowledge & Skills:

· Understand and integrate business strategies and trends in technology to deliver value.

· Strong communication skills in writing, speaking and presenting.

· Outstanding end customer/consumer relationship skills.

· Strong humility, listening, creativity, and negotiation skills.

· Excellent interpersonal skills & Leadership Qualities.

Others:

Qualification: Bachelor's or Master’s in business administration or related discipline. BRMP, CBRM, MBRM -preferred

Exp: Proven Exp in the field of 5+ yrs.

Regards,

Rogini.

HR Team,

Guires of solutions Pvt Ltd.,

Chennai.

Job Type: Full-time

Key Skills

Industry

Call Centre / BPO / KPO / ITES / LPO

Functional Area

ITES / BPO / KPO / LPO / Customer Service / Operations

Number of Vacancy

2

Education

Other Bachelor Degree


About Guires solutions Pvt Ltd

Guires is management consulting, technology and outsourcing company. Guires had a humble beginning of research content development, business analytics and developing software for healthcare firms across the world. Yet, given the complex and dynamic environment, the wing of Guires outsourcing was evolved, where today we become a multidisciplinary service provider with highly industrialized, underpinned by robust SLA, based on industry-standard best practices, and deliver cost effective and flexible outsourcing solutions. With more than 100+ clients, Guires serves the healthcare and life science, retail, travel and transportation, insurance, mortgage, logistic and telecom industries. We are passionate and committed to the industries and serve leverage a world class combination of process excellence, domain expertise, global delivery, and technology.

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