Process Associate

And We Support

Checks for Completeness of Commercial Requirements and ensures that order details (dates, details) in the system matches customers requirements as indicated in customer documents.

Provides Shipment Confirmation to Customers and ensures that orders are in ready condition and in correct status before each order status

Generates Shipment List and acquires proforma invoice, packing instructions and

shipping release from customers to release orders for shipment

Analyses, qualifies, and completes Change Order Requests

Notifies Customer of Promise Delivery Date with an order acknowledgment

and ensures that customer receives their orders on time and shipment commitment

targets are met

Proactively and promptly updates the customer of any delays in deliveries whether a

revised delivery date is available or not

Ensures that the dates own by order management team are updated and reflective of

current order status

Facilitates emergency/kick-off meetings with other functional groups and expedites

immediately when there are any potential order delays

Coordinates with other teams/support to complete the request of customers

and communicates effectively with suppliers on customers delivery date pull in

requests

Generates and analyses backlog orders and participates in order backlog review

meetings to provide feedback on risks to meet the periods shipment commitments

Experience : 0 - 2 Years

No. of Openings : 20

Education : Higher Secondary, Any Bachelor Degree

Role : Process Associate

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India