Process Associate

And We Support

0 - 2 Years
20 Openings
2.3 - 3.0 Lac/Yr
Face-to-Face interview
Jaipur

Key Skills

English Speaking Communication Skills Process Associate BPO

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Job Description

 Checks for Completeness of Commercial Requirements and ensures that order details (dates, details) in the system matches customer’s requirements as indicated in customer documents.

 Provides Shipment Confirmation to Customers and ensures that orders are in ready condition and in correct status before each order status

 Generates Shipment List and acquires proforma invoice, packing instructions and

shipping release from customers to release orders for shipment

 Analyses, qualifies, and completes Change Order Requests

 Notifies Customer of Promise Delivery Date with an order acknowledgment

and ensures that customer receives their orders on time and shipment commitment

targets are met

 Proactively and promptly updates the customer of any delays in deliveries whether a

revised delivery date is available or not

 Ensures that the dates own by order management team are updated and reflective of

current order status

 Facilitates emergency/kick-off meetings with other functional groups and expedites

immediately when there are any potential order delays

 Coordinates with other teams/support to complete the request of customers

and communicates effectively with suppliers on customer’s delivery date pull in

requests

 Generates and analyses backlog orders and participates in order backlog review

meetings to provide feedback on risks to meet the period’s shipment commitments

Experience
0 - 2 Years
No. of Openings
20
Education
Higher Secondary, Any Bachelor Degree
Role
Process Associate
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About And We Support

We are a Remote or Virtual Assistant Service Company Established in 2018.
We assist companies to manage their work in a process oriented and cost effective way and measure everything with reports and analytics. We help companies with traditional pain points, including operations and execution. We, while working behind the desk, help clients to save on operational cost up to 70% and reduce the time put in operational stuff by 60% so that they can focus on what they do best which is core business. We help with research and presentations, end to end order management, bookkeeping and artwork jobs. We are a team of trained professionals on the tools you are already using so nothing changes for you. We help your business to become lean, process oriented and more efficient with our expertise.