L1 Desktop and Network support engineer

Practical Methods

Looking for candidates with excellent communication skills in handling customers

Minimum 1 year of experience in handling desktop/laptop and network support

Good understanding of Windows operating system

Good understanding of Networking basics (IP address, LAN, WAN)

Good understanding on IT ticketing tool (Response, resolution time SLAs etc.)

Good exposure of handling remote management tools like RDP, Anydesk etc. for remote troubleshooting

Minimum qualification: Diploma / Graduation with at least 1 year of professional experience

Experience : 1 - 3 Years

No. of Openings : 20

Education : Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree

Role : Network Engineer

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India