key responsibilities:
1. assisting passengers: help passengers with boarding, disembarking, and other needs during their time at the airport or terminal.
2. baggage handling: ensure proper handling and delivery of passenger baggage, as well as managing lost or damaged luggage.
3. security checks: conduct security checks, screening passengers and their belongings to maintain safety protocols.
4. flight coordination: coordinate with airline crew and ground staff to manage flight schedules and ensure timely departures and arrivals.
5. customer service: provide excellent customer service by addressing passenger inquiries, resolving complaints, and assisting with any issues that may arise.
required skills and expectations:
- excellent communication skills to interact effectively with passengers and colleagues.
- ability to work efficiently in a fast-paced environment and handle multiple tasks simultaneously.
- strong attention to detail to ensure accuracy in baggage handling and security checks.
- physical fitness and stamina to lift and move heavy luggage as required.
- willingness to work flexible hours, including weekends and holidays, to accommodate flight schedules.
- basic computer skills to operate check-in systems and other related software.
Experience
0 - 1 Years
No. of Openings
35
Education
12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree
Role
Ground Staff Supervisor
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata