key responsibilities:
1. assist passengers: help passengers with check-in, boarding, and baggage handling to ensure a smooth travel experience.
2. ensure safety: follow all safety protocols and procedures to maintain a safe environment for passengers and staff.
3. manage aircraft: coordinate with the flight crew and ground crew to ensure timely arrival and departure of aircraft.
4. handle customer inquiries: address passenger queries and concerns professionally and efficiently.
5. maintain cleanliness: keep the airport terminal and surrounding areas clean and organized for a pleasant customer experience.
6. support ground operations: assist in various ground operations tasks such as loading and unloading of luggage, guiding aircraft during taxiing, and other duties as needed.
required skills and expectations:
1. good communication skills: ability to communicate effectively with passengers and colleagues.
2. customer service oriented: prioritize customer satisfaction and provide excellent service.
3. team player: collaborate with team members to accomplish tasks efficiently.
4. attention to detail: pay close attention to instructions and procedures to ensure safety and accuracy.
5. physical fitness: ability to lift heavy luggage and stand for long periods of time.
6. flexibility: willingness to work in shifts and adapt to changing work environments.
Experience
0 - 1 Years
No. of Openings
34
Education
12th Pass, 10th Pass, I.T.I. [Computer Operator and Programming Assistant], B.A, B.Arch, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, Any Bachelor Degree
Role
Ground Staff Executive
Industry Type
Aviation / Airline / Aerospace
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
Kolkata