- greet passengers: as a ground hostess, you will be responsible for welcoming passengers as they arrive at the airport or other transportation hubs.
- assist with check-in: you will help passengers with the check-in process, ensuring they have all necessary documents and assisting with any questions or concerns.
- provide information: you will need to have knowledge of airport procedures and be able to answer questions from passengers about their travel arrangements.
- manage boarding: you will oversee the boarding process, making sure passengers are directed to the correct gate and assisting with any boarding issues.
- coordinate ground operations: you will work with ground staff to ensure smooth operations on the ground, including coordinating with baggage handlers and other support personnel.
- maintain a professional appearance: as a ground hostess, you will be the face of the airline or transportation company, so it is important to maintain a professional appearance and demeanor at all times.
skills and expectations:
- excellent communication skills
- customer service experience
- ability to work in a fast-paced environment
- attention to detail
- ability to work well in a team
- willingness to work flexible hours, including evenings, weekends, and holidays.