we are seeking an experienced front office manager in hotel to lead our front office team and enhance our guests' experience. the ideal candidate will have a solid background in hotel operations and a passion for delivering excellent service.
skills and qualifications
bachelor's degree in hospitality management or related field.
5-10 years of experience in front office management or hotel operations.
salary - 45,000 to 50,000 per month
preference of candidate from hotel industry only
strong leadership and team management skills.
excellent communication and interpersonal skills.
proficient in hotel management software and microsoft office suite.
ability to handle stressful situations and resolve conflicts.
strong organizational and multitasking abilities.
call @ or mail -
responsibilities
oversee daily front office operations and ensure a high level of customer service.
manage front office staff, including recruitment, training, and performance evaluation.
coordinate with other departments to ensure smooth operations and guest satisfaction.
handle guest complaints and queries in a professional manner.
maintain and update guest records and manage reservations.
monitor and maintain front office budgets and expenses.
implement and maintain standard operating procedures for front office operations.