Front Office Assistant

BEST WELLNESS SPA

front office assistant (female staff) urgently required for sea hawk resort, bhimtal

primary task:-

responsible for handling the front office of the resort.

· perform all check-in and check-out tasks in the software

· manage online and phone reservations.

· register guests collecting necessary information (like contact details and exact dates of their stay)

· welcome guests upon their arrival and assign rooms

· provide the facilities we are providing in the resort.

· respond to clients’ complaints in a timely and professional manner

· liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs

· upsell additional facilities and services, when appropriate.

· maintain updated records of bookings and payments.

requirements:-

fresher/experience as a receptionist, front office representative or similar role.

· soft spoken.

· proficiency in microsoft office.

· hands-on experience with office equipment (. fax machines and printers)

· professional attitude and appearance.

· solid written and verbal communication skills

· ability to be resourceful and proactive when issues arise

· multitasking and time-management skills, with the ability to prioritize tasks

· customer service attitude.

handling phone calls.

sending emails.

· education: graduate with relevant experience for the position.

salary-7,500-11,000 (as per experience)

duty timings:- -5

fooding and accommodation to be provided by the resort.

contact:- mr. debashish

• Experience

  0 - 1 Years

• No. of Openings

  2

• Education

  Higher Secondary

• Role

  Front Office Executive

• Industry Type

  Hotel / Restaurant / Hospitality

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office