E Commerce Executive (Full Time)

Knowza Marketing

job title:

e-commerce executive

job summary:

the e-commerce executive is responsible for managing and optimizing the online presence of a company��s products or services across e-commerce platforms. this role involves handling product listings, coordinating with various departments, managing online marketing efforts, and ensuring a seamless online shopping experience to drive sales and customer satisfaction.

key responsibilities:

product listings & catalog management:

upload and manage product listings on e-commerce platforms (amazon, flipkart, shopify, etc.).

ensure accurate product descriptions, pricing, and images.

monitor stock levels and coordinate with inventory teams.

order & fulfillment management:

track orders, returns, and cancellations.

coordinate with logistics and warehouse teams to ensure timely delivery.

resolve customer complaints and issues related to orders.

platform & vendor coordination:

liaise with third-party marketplaces and platform account managers.

ensure compliance with platform-specific rules and policies.

marketing & promotions:

implement digital marketing strategies including seo, sem, email marketing, and social media.

run paid campaigns and seasonal promotions.

monitor performance metrics and optimize campaigns.

analytics & reporting:

analyze sales data and customer behavior to improve conversions.

prepare performance reports for management.

customer experience:

monitor and respond to customer reviews and queries.

work with customer service teams to enhance the post-sale experience.

required skills & qualifications:

bachelor's degree in marketing, business administration, or related field.

1��3 years of experience in e-commerce or digital marketing.

proficiency in ms excel, google analytics, and e-commerce platforms.

strong communication and coordination skills.

knowledge of seo/sem and basic design tools (like canva or photoshop) is a plus.

key competencies:

attention to detail

analytical mindset

• Experience

  1 Years

• No. of Openings

  5

• Education

  12th Pass

• Role

  E Commerce Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  220 orbit mall vijay nagar indore