E Commerce Executive (Full Time)

Knowza Marketing

Job Title:

E-commerce Executive

Job Summary:

The E-commerce Executive is responsible for managing and optimizing the online presence of a company��s products or services across e-commerce platforms. This role involves handling product listings, coordinating with various departments, managing online marketing efforts, and ensuring a seamless online shopping experience to drive sales and customer satisfaction.

Key Responsibilities:

Product Listings & Catalog Management:

Upload and manage product listings on e-commerce platforms (Amazon, Flipkart, Shopify, etc.).

Ensure accurate product descriptions, pricing, and images.

Monitor stock levels and coordinate with inventory teams.

Order & Fulfillment Management:

Track orders, returns, and cancellations.

Coordinate with logistics and warehouse teams to ensure timely delivery.

Resolve customer complaints and issues related to orders.

Platform & Vendor Coordination:

Liaise with third-party marketplaces and platform account managers.

Ensure compliance with platform-specific rules and policies.

Marketing & Promotions:

Implement digital marketing strategies including SEO, SEM, email marketing, and social media.

Run paid campaigns and seasonal promotions.

Monitor performance metrics and optimize campaigns.

Analytics & Reporting:

Analyze sales data and customer behavior to improve conversions.

Prepare performance reports for management.

Customer Experience:

Monitor and respond to customer reviews and queries.

Work with customer service teams to enhance the post-sale experience.

Required Skills & Qualifications:

Bachelor's degree in Marketing, Business Administration, or related field.

1��3 years of experience in e-commerce or digital marketing.

Proficiency in MS Excel, Google Analytics, and e-commerce platforms.

Strong communication and coordination skills.

Knowledge of SEO/SEM and basic design tools (like Canva or Photoshop) is a plus.

Key Competencies:

Attention to detail

Analytical mindset

• Experience

  1 Years

• No. of Openings

  5

• Education

  Higher Secondary

• Role

  E Commerce Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face interview location

  220 orbit mall vijay nagar indore