Fresher hiring for Chat Process Executive

VJ Consultant

0 - 3 Years
100 Openings
Not Disclosed
Posted 1 days ago
Telephonic interview
Alappuzha - Kochi/Cochin - Idukki - Kannur - Kasaragod

Key Skills

English Typing Typing Basic Computer Skills

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Job Description

responsibilities:

1. interact with customers through live chat to provide information about products or services

2. respond to customer inquiries in a timely and professional manner

3. assist customers with placing orders, tracking shipments, and resolving any issues

4. document customer interactions and update customer records as needed

5. collaborate with team members to ensure customer satisfaction

6. follow communication procedures, guidelines, and policies

7. meet quality and productivity standards set by the company