Freshers For Call Center Executive - Alappuzha

VJ Consultant

0 - 5 Years
100 Openings
Not Disclosed
Posted today
Telephonic interview
Alappuzha - Kochi/Cochin - Idukki - Kannur - Kasaragod

Key Skills

English Typing Typing Basic Computer Skills

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Job Description

as a call center executive, your responsibilities will include:

1. handling incoming and outgoing calls in a professional and courteous manner

2. providing information about products or services to customers

3. resolving customer complaints or issues in a timely and efficient manner

4. escalating complex issues to the appropriate department or supervisor

5. maintaining accurate and detailed records of customer interactions and transactions

6. meeting daily and weekly performance targets and goals