A bachelor's degree in human resources, or a related field.
Additional certification in business leadership, eLearning software, or adult education and training is preferred.
At least 4 year's experience working as a call center trainer or team leader.
Familiarity with learning management systems, such as Google Classroom, Blackboard, and Schoology.
Excellent knowledge of sales techniques and customer service best practices.
Strong teaching abilities and mentoring skills.
Good communication, interpersonal, and conflict resolution skills.
Ability to provide leadership to personnel in a fast-paced and stressful work environment.
Experience : 1 - 4 Years
No. of Openings : 1
Education : Any Bachelor Degree
Role : Bpo Trainer
Industry Type : Call Centre / BPO / KPO / ITES / LPO
Gender : [ Male / Female ]
Job Country : India