ATM Service Engineer (Freshers) Bangalore

NCR Atleos

0 - 6 Years
1 Openings
1.0 - 4.0 Lac/Yr
Posted 2 days ago
Face-to-Face interview
Bangalore

Key Skills

ATM Service Engineer

Apply

Job Alert Similar Jobs Share

Job Description

The Customer Engineer 1 (CE1) is the owner of customer incidents as assigned. The Customer Engineer will make minor repairs and replace components on Tier I equipment such as PCs, workstations and peripherals, printers, front-end POS systems, First Line Maintenance on ATMs and kiosks, and single pocket proof encoders. The Customer Engineer will also assist in site preparation--including installation of cable, staging of equipment, and minor testing of equipment. The Customer Engineer may also perform required modular swaps and unit replacements or perform preventative maintenance services. Tier I workload should be 80% or greater of overall workload.

The Customer Engineer responds to all customer concerns or problems by resolving them or by escalating them to the proper associate, team member, territory manager, or the Control Tower. The Customer Engineer will have ownership of the customer problems or incidents until the situation has been resolved to the customer��s satisfaction and/or within the parameters of the agreed upon Service Level Agreement (SLA).

Experience
0 - 6 Years
No. of Openings
1
Education
I.T.I., B.A, B.C.A, B.B.A, B.Com, BDS, B.E, B.Tech, Any Bachelor Degree
Role
ATM Service Engineer
Industry Type
Banking / Financial Services / Stock Broking
Gender
Male
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About NCR Atleos

NCR Atleos expands self-service financial access. Our innovative solutions enable financial institutions and retailers to shift more transactions to self-service and leverage our own independent ATM networkthe largest in the world.

Through our digital-first tech, always-on services and operational scale we optimize the branch, improve efficiency and maximize access and availability. We create exceptional banking experiences and convenient access for consumers. And your staff? They'll have it easier, too.